Shipping policy

Shipping Policy

Thank you for choosing Fulfords Creations. We strive to provide fast and reliable shipping for all our customers. Please read our shipping policy below to ensure a smooth shopping experience.

Processing Time:

  • Orders are processed within 3-5 business days of purchase (excluding weekends and holidays).

  • You will receive an email with tracking information once your order has shipped.

Shipping Methods and Rates:

  • We offer a variety of shipping options to accommodate different needs. Shipping rates are calculated at checkout based on your location and the weight of your order.

  • Please note that delivery times are estimates and may vary due to external factors such as weather conditions or carrier delays.

International Shipping:

  • We currently offer international shipping to select countries. International orders may be subject to customs duties and taxes, which are the responsibility of the buyer.

  • Delivery times for international orders vary by destination. Please check at checkout for an estimated delivery window.

Shipping Address:

  • Please ensure your shipping address is accurate before completing your order. We are not responsible for any delays or issues arising from incorrect shipping information.

  • If you notice an error in your shipping address, please contact us as soon as possible, and we’ll do our best to make corrections before the order is shipped.

Order Tracking:

  • Once your order has been shipped, you will receive a tracking number to monitor the progress of your package.

  • If you experience any issues with tracking or shipping, feel free to contact us, and we’ll assist you.

Lost or Stolen Packages:

  • We are not responsible for lost or stolen packages once the carrier has confirmed delivery.

  • If your package is marked as delivered but you haven't received it, please check with your neighbours, mail carrier, or local post office. If the issue persists, contact the carrier directly.

Contact Us:

If you have any questions about your order, shipping, or anything else, don't hesitate to reach out to our customer service team at fulfordscreations@gmail.com.